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Privacy Policy, Use Terms and Disclaimers

Website Privacy Policy

This policy is provided for informational purposes only. The information in this statement and the policies described here may change at any time without prior notice to any visitor to this site.

Collection of Information

No personally identifiable information is collected about visitors who simply browse this site or who download information from it. We do collect non-personal information about each visitor to this site. This information is collected automatically during site operations and includes the Internet Protocol (IP) address of the visitor’s Internet Service Provider (ISP), the visitor’s computer’s operating system, type of browser used, the date and time of the visit, the web pages or services the visitor accessed at this site and the IP addresses of the locations to which the visitor linked during his or her visit to our website. This information is strictly used for statistical reporting and site maintenance purposes in order to improve the content of our web services and to help us understand how people are using our services. It is not connected to personally identifiable information that may be collected as described below.

If you participate in a survey or send an e-mail, your e-mail address and the contents of the e-mail and information volunteered in response to the survey will be collected. Visitors who request services available through this site may be required to furnish additional information. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or an in-person visit to the airport. In all cases, the Authority strives to collect the minimum information necessary to comply with applicable law and provide the service requested.

Any information furnished by a visitor to this site may be filed and maintained by the Authority for its own use in performing statistical analysis, improving its service delivery system, or responding appropriately to a request for service or information.

We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Visitors should be aware that the collection of personal information requested from or volunteered by children on-line or by email will be treated in the same manner as information given by an adult and may be subject to public access. When notified, we will delete any information about a child under the age of 13that may have been inadvertently collected.

Use of “Cookies”

To better serve our users we may use “cookies” to customize a visitor’s browsing experience. Cookies are simple text files sent to and stored on the visitor’s computer web browser.  The use of cookies is a standard practice among internet websites. Cookies are used to speed up the visitor’s access to the website and the information the visitor wishes to see.

Cookies created on a visitor’s computer by using this site do not contain personally identifying information and do not compromise a visitor’s privacy or security. Visitors may refuse the cookie or delete the cookie by using any of the widely available methods.

Access to Personal Information

Any visitor concerned with the accuracy of information about them should contact the Authority at 515-256-5100 or should use the “contact us” link available on this site.

You can review any personal information we collect about you. You may recommend changes to your personal information you believe is in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than those described in this policy, you may contact us. In all cases, we will take steps to verify your identity before granting access or making corrections.

Protection of Information

The Authority does not sell, rent or otherwise distribute visitor’s information, including email addresses, to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Iowa Open Records Act or other law. This policy applies to information that may be collected on the Authority’s site.

The Authority maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data. The Authority meets accepted standards of security for all transactions that may involve payment of fees through a service available through this site, including the use of encryption and SSL services. Credit card numbers are not stored longer than is required for verification and completion of the subject transaction.

Application of Iowa Open Records Statute

Access to personally identifiable information in public records at state and local levels of government in Iowa is controlled by Iowa Code chapter 22 and other sections of the Iowa Code. Chapter 22 establishes general policies for access to government records in the State of Iowa. Other sections of the Iowa Code, as well as certain federal statutes, deal with confidentiality issues.

Real-Time Daily Flight Status Display Disclaimer

The Des Moines Airport Authority website provides flight information provided by each airline to the Authority’s flight information system. The Authority makes no claim as to the accuracy of the information made available from this system. Neither the Authority nor any agent, officer or employee of the Authority, warrants the accuracy, reliability or timeliness of any information published by this system and is not liable for any losses caused by reliance on the accuracy, reliability or timeliness of the information. Portions of the information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Des Moines Flight Guide Information Disclaimer

The Authority contracts with a third party to provide Flight Guide Information available on this site. Neither the Authority nor any agent, officer, or employee of the Authority warrants the accuracy, reliability or timeliness of any information published by this system, or endorses any content, viewpoints, products, or services linked from this system, and is not liable for any losses caused by reliance on the accuracy, reliability or timeliness of the information. Portions of the information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Linked Sites Disclaimer

This Privacy Policy applies only to the Authority’s site. In order to provide users with certain information and services, the Authority may provide links to other sites. These may include links to websites operated by other government agencies, nonprofit organizations and private businesses (including car rental agencies and airlines). Because this policy applies only to this website itself and not linked websites, you should examine the privacy policy of any other websites that you access from this site. Data collected on those sites is subject to the privacy policy of those sites.

The Authority does not warrant the accuracy, reliability or timeliness of any information published by another site or endorse any content, viewpoint, product, or service linked from this site, and the Authority is not liable for any losses caused by reliance on the accuracy, reliability or timeliness of any information on another site.

Notification of Possible Copyright Infringement

If you believe that material or content published on this website infringe your copyright or that of another, please contact us at the “contact us” link available on this site.

Warranty Disclaimer

THIS SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, THE AUTHORITY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED, IMPLIED, OR STATUTORY REGARDING THIS WEBSITE, INCLUDING WITHOUT LIMIT, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON-INFRINGEMENT. ADDITIONALLY, THE AUTHORITY MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THIS SITE.

Limitation of Damages

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AUTHORITY, ITS DIRECTORS, AGENTS, OR EMPLOYEES BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM YOUR USE OR INABILITY TO USE THIS SITE WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE AUTHORITY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.