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ATM
There are two ATM machines. One is located in the terminal
concourse, and the second is at the concourse/gate level. Both are in
the vicinity of the restaurants. Click here
for terminal map.
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Airport
Map
Click here for Directions
to the Airport and maps of the Terminal
Layout, Airline Gates,
Ticket Counters
and the Parking Garage
.
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Business
Services
The Business
Center , open 24 hours a day, provides desk space, telephone service,
Internet hook up capabilities and lounge space. It is located in the main
terminal immediately opposite the ticket counters.
Click here
to view location.
Meeting
rooms of all sizes are available on the skywalk level of the
main terminal.
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Contact your airline as soon as possible
when a connection is cancelled or delayed. Your airline will work with
you to re-schedule your flight as soon as possible.
A carry-on bag is described as one that
is able to be put under your seat on the aircraft, or stowed in the overhead
compartments of the cabin.
The size and weight requirements differ
for each individual airline. With that in mind, the airport suggest that
you contact your respective airline to get the latest information in regard
to how many checked and carry-on items you may have, what those items
are*, and if there are fees for their transport. Go to our Airline Information
page under the menu heading, Travel Info.
* (some airlines have exemptions for:
infant seats for ticketed child passengers; purses; handicap aids like-
canes, walkers, crutches, etc.; and allow for coats)
In certain circumstances, when the quantity or size of a carry-on parcel
can not be properly stowed, the airline may require you to process your
carry on item as checked baggage.
As
with carry-on baggage, the size, weight, individual allotments, and fees
for baggage is totally contingent on your airlines specifications.
Please consult your airlines website for the latest requirements, fees,
allowances, and handling instructions.
- If you are traveling outside of North America,
baggage allowance may vary. Contact your airline or a travel agent
prior to your trip to verify it.
- You may substitute bowling, fishing, golfing,
shooting, or skiing equipment for one piece of allowable checked pieces.
Military personnel may substitute one duffel/B-4 bag in lieu of their
largest checked piece.
- Each checked bag must have the name of the person
traveling available on the outside of the bag.
If your Ticketed itinerary includes any
ground transportation, you must retrieve your luggage and transfer it
between the airline and the ground transport yourself.
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Passengers checking bags must go to the
airline ticket counter. Two checked bags and one carry-on bag, plus a
personal item (i.e. purse, laptop bag) per passenger. Check with your
airline for fees, size and weight restrictions. Expect a visual inspection
of baggage and carry-on items. Plan to arrive at least 2 hours before
your scheduled departure time. Also have a government-issued photo ID
or other acceptable form of ID with you when you check in. The Security
Checkpoint operated by TSA is open daily at 4:15 - 4:30am.
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Currency can be bought and sold at Wells
Fargo Foreign Currency, 666 Walnut Street in Des Moines. Customers
may contact the office directly by dialing 515-245-3293. Customers
may obtain current exchange rate information by contacting the automated
line at 515-245-3290.
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Electronic Tickets (accompanied by baggage
to be checked) require check in at the ticket counter to receive boarding
passes. A government-issued photo ID is required to confirm an e-ticket.
If you're NOT checking a bag (carry-on
ONLY) you may check-in at a common-use kiosk, print your boarding pass
and then proceed to the security checkpoint. Again, you will be required
to display a government-issued ID to the TSA (Transportation Security
Administration) representative to gain admittance to the concourse/gate
area.
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Fear
of Flying Phobias
Do you have a Fear of Flying
Phobia? There is help out there for you.
Call Toll-free at 1-800-fearfly
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ID
requirements
A photo ID is required for confirmation
of electronic tickets. To prove your identity, either a valid driver's
license or a government identification card that includes a photo or a
physical description is adequate.
Children traveling with their parent
or legal guardian do NOT have to show identification.
A U.S. passport is the best proof of
U.S. citizenship. Other documents to prove U.S. citizenship include an
expired U.S. passport, a certified copy of your U.S. birth certificate,
a Certificate of Naturalization, a Certificate of Citizenship, or a Report
of Birth Abroad of a Citizen of the United States.
It is always advised to travel with either
a driver’s license, passport or other photo ID.
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Why
are we called the DSM International Airport
As an airport, we qualify for "international"
airport status because we have all the criteria that the FAA requires
for international status: 1) Runways long enough (we have two, 9,001 ft.
and 9,003 ft.) to handle an international payload (fuel and total capacity
weight) landings, 2) An air traffic control tower staffed 24-hours, and
3) A fire and rescue unit available on-site for 24-hours. The airport
is also the only Port of Entry airfield facility in the State
of Iowa, which means we have a US Customs Office on site for international
processing of passengers and goods.
Currently, we have international status
flights taking off and landing every day at DSM, but presently there aren't
any commercial flights (other than the occassional charters) regularly
scheduled. Cargo and numerous general aviaiton or privately owned aircraft
(corporate planes) are the main international traffic. But, the City of
Des Moines is growing and the capability and capacity to provide national
and international transportation is a key tool in attracting new business
and economic development to the City. Therefore, we're positioned to handle
that need whenever it arises in the future
Much like a doctor who has all the qualifications
to be licensed as a practicing physician, but doesn't necessarily practice
at the present time, it doesn't mean that the status and credibility to
be titled as such is any different.
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International
Travel
Who Needs a Passport?
ALL PERSONS traveling by air
outside of the United States are required to present a passport
to enter or re-enter the United States. The Western Hemisphere Travel
Initiative (WHTI) establishes document requirements and this is the latest
directives (as of June 1, 2009) from them on air travel to and from the
U.S. Minors traveling with their parents are subject to variances of the
guidelines in regard to travel arrangements.*
* Any child 16 and over must have a passport.
Children under age 16 are only required to have a birth certificate or
a copy of the original (or other form of U.S. Citizenship such as a naturalization
certificate) for Identification. For more information on TSA security
clearance at airports go to http://travel.state.gov/passport/fri/faq/faq_1741.html
The embassy or consulate of the country
where you plan to travel can also advise you about its entry requirements.
For currency exchange information, click
here
Please Remember!
A U.S. passport is the best proof
of U.S. citizenship. Other documents to prove U.S. citizenship include
an expired U.S. passport, a certified copy of your U.S. birth certificate,
a Certificate of Naturalization, a Certificate of Citizenship, or a Report
of Birth Abroad of a Citizen of the United States.
To prove your identity, either a valid
driver's license or a government identification card that includes a photo
or a physical description is adequate.
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Iowa
Air National Guard
The Air
National Guard's mission - state and federal - is to provide
trained, well-equipped men and women who can augment the active force
during national emergencies or war, and provide assistance
during natural disasters and civil disturbances.
The 132d Fighter Wing, located at the
Des Moines International Airport, can trace its roots back to February,
1941 with the establishment of the 124th Observation Squadron. The unit
at that time had 110 men, 27 officers (15 pilots), and 5 aircraft.
Over the last 54 years, the 132d Fighter
Wing has participated in numerous actions including World War II, the
Korean Conflict, and many of the support functions of Desert Shield/Desert
Storm. The unit first flew the P-51 fighter aircraft, and entered the
jet age in 1953 with the F-80. Several conversions followed with the unit
flying the F-84, F-86, F-89, F-100, and the A-7 aircraft. The latest conversion
to the F-16C aircraft occurred in 1992.
For over five decades, the 132d Fighter
Wing has demonstrated its dedication to excellence and professionalism.
The unit has received numerous awards, including five Air Force Outstanding
Unit Awards, and has participated in exercises and deployments worldwide.
The 132d also played a key role in the recovery efforts during the 1993
flooding in the Des Moines area, providing logistics and personnel support
to the relief operations. With over 900 enlisted personnel and 116 officers,
the 132d Fighter Wing is ready to meet the challenges of a changing world
well into the next century.
If you've lost an article
on an airline, please contact your airline directly. To report lost or
found items within the airport somewhere, contact the Airport Administration
office located on the skywalk level of the main terminal building. To
check on lost items, contact the Airport Administration office at (515)
256-5100.
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Medications
Never risk the loss of medications while
traveling. Carry these on your person or in a carry-on bag. They must
be in the original packaging and the name on the medicine must match the
name of the ticketed passenger.
Contact your airline as soon
as possible when a connection is missed. Your airline will work with you
to re-schedule your flight as soon as possible. Any related ticketing
charges are based on circumstances and airline policy.
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Pets
Your dog or cat can travel in two ways:
in the cabin with you, or unaccompanied. All options require advance reservations
and are subject to a charge. If you are bringing a pet other than a dog
or cat, please contact the airline to make sure your pet can be accepted
for travel.
Carry-on
A small dog, cat or domesticated household
bird can travel with you in the passenger cabin if the pet is small enough
to fit comfortably in a kennel that is placed under your airline seat.
Animals are never allowed out of the kennel during flight. Many airlines
charge $75.00 for domestic travel; international rates vary by destination.
Unaccompanied pets
An unaccompanied pet will travel as part of the cargo system. Animals
in the cargo system are transported in pressurized compartments. Fees
vary based on weight and size of the kennel. Airlines typically accept
live animals that are shipped as cargo only from known shippers, commercial
animal shippers or licensed pet breeders, which must be booked in advance
of the shipment.
Extreme weather guidelines will apply,
preventing cargo shipment of any live animal when the temperature is forecast
to exceed 85 degrees Fahrenheit at any point in the animal's journey.
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Security
Only ticketed passengers are allowed
to pass through Security Screening. All carry-on packages are also passed
through x-ray machines. Also expect a visual inspection of all carry-on
bags or packages.
The Security Screening area is open from
5:00am to 8:00pm, 7 days a week and utilizes the latest security technology
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To help make your trip even
easier, Skycap personnel are available in front of the terminal. Skycaps
can assist individuals with transporting luggage or packages inside the
terminal and to the ticket counter. Skycaps are also available to transport
disabled individuals by wheelchair to and from aircraft security screening
locations. Baggage curbside check-in is also available for United and
American Airlines. All passengers are required to check in at the Airline
ticket counters. It is customary for passengers to offer Skycaps a gratuity
of $2.00 for each bag transported.
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Special
Needs
The airlines serving the Des Moines International
Airport have wheelchairs available, and we've developed systems for making
sure you can use your own, too. Make sure to stow assistive devices in
safe places on board.
Service animals may accompany their owners
at no additional cost but must remain at the owner's feet.
Some airlines have therapeutic oxygen
available for a reasonable service charge. Most airlines require you to
use their equipment, but you may check your own equipment
If you need special assistance, airlines
employees will explain emergency procedures and aircraft surroundings.
Contact your airline if you require special
dietary needs during your flight.
Always carry any medications you need
on your person or in a carry-on bag.
A
photo ID is required for confirmation of electronic tickets. It is always
advised to travel with either a driver’s license, passport or other photo
ID.
Children that are flying with
their mother and father, or another legal guardian, do NOT require a photo
ID at the security checkpoint or at check-in at the airline ticket counter.
Children
ages five through eleven who are traveling alone are considered unaccompanied
minors. Unaccompanied children must be at least five years old to fly.
Fees and regulations that apply are described below.
Fees
There may be a fee for unaccompanied children.
Please contact your airline of choice for more information.
Safety
Airlines typically require information about who is bringing children
to the airport and who is meeting them at their destination. This essential
information includes the name, address, and telephone number of the responsible
adult bringing them to the departure airport and picking them up at their
destination.
To ensure that children are released to the proper person, airlines usually
require the responsible adult meeting unaccompanied children at their
destination to show photo identification
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To facilitate an on-time departure,
it is recommended that you check-in at least 2 hours before
your flight*, especially if you are checking baggage. When traveling
around holidays, other peak times and/or International travel, a suggested
check-in time is 3 hours prior to your departure. * The Transportation
Security Administration (TSA), suggest only 90-minutes prior to flight
departure. DSM boasts one of the fastest wait times at the Security Screening
Checkpoint.
The Terminal itself is open 24-hours
a day.
Please note that reservations are subject
to cancellation if you are not available for boarding at the gate at least
10 minutes prior to departure for flights between U.S. points, 20 minutes
to/from Canada/Mexico and the Caribbean, and 30 minutes to/from all other
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