Des Moines International Airport - History
Des Moines International Airport - About Us
Believe It or Not!

     Today’s airline travel started out as a way to deliver mail faster.
 

The Des Moines Register and Tribune was an early user of the Des Moines Airport.

 


It Started With Air Mail

Before e-mail, fax machines, and overnight carrier services, the fastest way to deliver a message to someone else was to fly it there – by airmail.

Commercial air travel was born out of the need for people to get from one place to another as fast as possible - or as fast as an airmail letter. Mail planes had space for a passenger or two and that started one of the world’s biggest, most lucrative businesses.

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Believe it or not!

There were once at least six airfields in the greater Des Moines area.


Des Moines’ Many Air Fields

An early aerial photo of the Des Moines Municipal Airport.

The first transcontinental airmail flight originated in February 1921, creating the opportunity for Des Moines to establish an airfield.  This field was the embryo of our Des Moines Municipal Airport, located on SE 30th Street and Vandalia Road.  It was called Des Moines Aviation Park.

With the end of World War I, Army planes and engines were sold as surplus, making aviation a reality to thousands of ordinary citizens.  Naturally, the popularity of airplanes meant developing facilities for the craft.  So in the years between 1918 and 1926, small airfields sprang up like mushrooms around the Des Moines area:

  • Clyde Herring Airport was located at the northeast corner of Merle Hay and Douglas Avenues from 1918 to 1924.
  • Miller's Mail Field functioned two miles south and a mile east of the State Fair Grounds from 1920 to 1925.
  • Fisher's Field was situated a mile south of the Fairground from 1920 to 1925.
  • Pop White and his son operated White's Field between Franklin Avenue and Hickman Road, just west of 49th Street in Des Moines.  This field saw action from 1924 to 1926.
  • Hanna Field, dedicated by aviation legend Charles Lindbergh, was a sixteen-acre tract near Altoona, northeast of Des Moines in 1927.  Hanna Field housed Des Moines’ first airline hanger.  It was 100 x 100 feet, constructed of metal and cost $22,000.

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Believe it or not!

Over 80 sites were considered for the present location of the Des Moines International Airport.


The Airport Breaks Ground

In 1929, the 43rd Iowa General Assembly opened the door to establishing an airport as part of the City of Des Moines when it passed an act that allowed cities to levy assessments and provide for the sale of bonds to build municipal airports.

An early photograph of the Des Moines Municipal Airport terminal.Eighty different locations were studied before the decision was made on a location to build an airport in Des Moines.  It was to be located on 160 acres of farmland located at Southwest 21st Street and Army Post Road.

Construction began in 1932.  As the 1930's depression deepened, Iowans were jobless.  With the help of the Civil Works Administration, jobs were provided and funds were appropriated, and work at the airport continued.  By 1933, the Des Moines Airport was opened at its new location, and with this opening the Department of Commerce had granted the Des Moines Airport an A-I-A rating, the highest attainable for a 160-acre airport.

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Believe it or not!

Des Moines' official, scheduled air service dates back to July 1, 1927, when a single-engine biplane owned by Boeing Air Transport Company stopped here on its route between Chicago and San Francisco (Boeing Air Transport Company became United Air Lines in a 1931 merger). By 1930, larger aircraft flew to and from Des Moines including the Boeing 80A, an 18-seat tri-motor, which was the first plane to use stewardesses.


Airfield History

Throughout the years the airport expanded from its modest beginning of 160 acres: to a site by the end of the 1930’s of 640 acres; to a site in the early 1970’s of just over 1,000 acres; to 1,300 acres during the 1980’s; and to approximately 2,100 acres at the turn of the century.  A significant expansion of approximately 360 acres took place in the late 1990’s, after the airport relocated Army Post Road to a new location approximately a quarter mile to the south (Army Post Road had historically been the south boundary of the Airport and it’s relocation opened up the ability to significantly expand the airfield area). Expansion of the Airport has been moving to the west in an area that is relatively open and undeveloped. With the latest land acquisitions to date, the actual area of the airport is approximately 3,100 acres. The Airport is constantly growing and land acquisitions are being made to make the total area of the airfield and grounds even larger in the future.

The Airport originally opened with two, 1,800 feet long by 100 feet wide asphalt runways edged with concrete.  By the end of the 1930’s, the Airport had four runways, the longest being the northwest/southeast runway at 5,200 feet long by 150 feet wide.  By the late 1960’s, the Airport’s runway configuration consisted of the main northwest/southeast runway at 9,000 feet long by 150 feet wide; the southwest/northeast crosswind runway at 6,500 feet long by 150 feet wide; and a 3,200 feet long by 100 feet wide general aviation runway on the west side of the Airport.  In 2001, the 3,200 foot long general aviation runway was closed to make room for air cargo facility expansion and to accommodate the $80 million extension of the southwest/northeast runway to its ultimate length of 9,000 feet.  The southwest/northeast runway extension project was constructed as a noise compatibility project to reduce aircraft overflight of the developed areas north and east of the Airport, and was completed in the fall of 2002. 

Today the Airport has two full service runways, one is the longest air strip in the state of Iowa at 9,003 feet, and the other a 9,001 ft. runway capable of accommodating any size and type of aircraft with instrument landing systems.
There are three approaches and with air traffic control services provided 24 hours per day, seven days per week. There are plans to re-open a parallel runway to separate the commercial and air cargo operations from the general aviation traffic. Presently, the date that's forecasted to resume construction of that runway project is sometime after 2011.

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Airport Governance

The Airport was originally operated as a part of the City of Des Moines Parks Department.  In the 1960’s, it was transitioned into a separate Aviation Department within the city government to include an aviation director appointed by the city manager.  In 1982, the City established an Aviation Policy Advisory Board to advise management and the City Council on airport and aviation policy.  In 1986, upon advise of the Aviation Policy Advisory Board, and in recognition of the presence of the U.S. Customs office at the Airport, the City Council officially renamed the Airport the “Des Moines International Airport”.  By 1984, the Airport had become a financially self-supportive, enterprise operation within the City, and to this day, continues to be financially self-supporting with an annual operating budget of over $20 million and an annual capital budget that varies from $20 to $30 million.  In 1993, this advisory board was reformed into a policy making board (under Chapter 392 of the Iowa Code) to govern the operation of the Airport as an “Administrative Agency” within the city government.  This seven member board, appointed by the City Council, continues to function today in it’s capacity as an Administrative Agency operating and governing the Des Moines International Airport. 

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Airport Activities

Throughout its history Des Moines has been an active airport, particularly in support of general aviation.  Up until 1977, when aircraft operations at the Airport reached a high of over 249,000, the aircraft activities had continued to increase - primarily being driven by continued growth in general aviation activities.  Since that time, despite growth in commercial aircraft activities related to airline travel and air cargo growth, overall aircraft activities have been declining due to the decrease in general aviation activities in central Iowa and across the country.  This decline in the number of general aviation activities was further accelerated in the early 1990’s with the opening of the Ankeny Regional Airport, which is a general aviation airport that was constructed as a reliever airport to the Des Moines International Airport.  Today, total daily aircraft activities at the airport amount to approximately 90,000 operations per year.  This includes all major airlines, regional airlines, cargo airlines, general aviation, and military activities.

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Airline History

In 1952 Branniff Airways absorbed Mid-Continent Airways and began serving Des Moines.

By the time the Des Moines Airport was situated in its present location, United Air Lines was well established and even had its own taxi-through hangar.  In 1940, Mid-Continent started its Des Moines operation with 10 and 14 passenger Lockheed planes.  In 1952, without interrupting its service, Braniff Airways absorbed the company.  In 1957, Ozark was the third airline to join the ranks of those serving Des Moines. During the 60's, the complexion of air travel changed.  It became less casual and more security conscious as skyjacking signs appeared in airports and passengers found out that everything from belt buckles to metal frame glasses could possibly set off the beep of the magnetometer.  During this period, Des Moines experienced the introduction of jet service.  As early as 1963, United Airlines initiated jet service with flights to DSM using a Caravelle VIR, a twin engine jet manufactured in France. The total number of annual airline passengers using the Airport surpassed the half million mark for the first time in 1966.

In the 1970’s, Des Moines welcomed several additional airlines into operation including American Airlines.  Republic Airlines acquired Hughes Air West that had earlier established itself at Des Moines.  In 1974, the total number of annual airline passengers using the Airport exceeded 1 million for the first time. 

The 1980’s saw: Frontier Airlines beginning service between Des Moines and Denver; Air Midwest initiating service between Des Moines and Kansas City; TWA service to St. Louis; America West service to Phoenix; Midway Airlines service to Chicago’s Midway Airport; and two Iowa based regional airlines providing service, Great Lakes Aviation based in Spencer and American Central Airlines based in Dubuque.  In late 1986, Northwest Airlines started operations at Des Moines as a consequence of their acquisition of Republic Airlines, and TWA acquired and absorbed Ozark Airlines in 1987.  By the end of the 1980’s, Des Moines was enjoying the services of six major airlines (American, America West, Midway, Northwest, TWA, and United), six regional airlines (Air Midwest, Mesaba, Great Lakes, TWA Express, Skyways, and GP Express) and annual airline passenger activity at 1.5 million for total passengers. 

Service expanded and dramatically changed in the 1990's. In t he first few years of the 21st century, many new airlines came into the market with a few leaving.  Midway Airlines went out of business in the early 1990’s, and numerous airlines entered too and included: USAir; Air Tran; Vanguard; and Des Moines’ own, home-based airline, Access Air.  Other airlines entered and are still in the market including: the family of Delta Connection carriers (Comair, Atlantic Southeast Airlines and SkyWest Airlines); Midwest Express and their regional partner Skyways; and Chicago Express, the regional partner for ATA.  ATA declared bankruptcy at the end of 2004 and discontinued the Chicago Express service to Midway Airport in Chicago. In 2001, TWA was purchased and absorbed by American Airlines.  Continental Express started service in the Des Moines market in the summer of 2002.

During this time, the airline fleets and the mix of aircraft at Des Moines also changed dramatically. A significant reduction in the number of larger, airline jet aircraft, such as the Boeing 727 and 737’s, served the Des Moines’ market.  These larger aircraft were, and are, continuing to be replaced with more flights of smaller regional jet aircraft, or as they're more commonly referred to as RJ's.  Despite annual year-to-year changes, both up and down, airline passenger activity during this period continued a slight overall upward trend with it’s high point in 1996 at just over 1.8 million passengers, but ending 2001 after the events of 9-11 terrorist activity with an annual passenger activity at just over 1.6 million.  In the summer of 2002, Des Moines is enjoying the service of five major airlines (American, America West, Midwest Express, Northwest and United) and twelve regional airlines (Air Midwest, American Eagle, Chicago Express, Chautauqua, Atlantic Southeast, Atlantic Coast, Comair, Mesaba, Skyway, Continental Express, SkyWest, and Express 1 Airlines).

As they like to say, the names change, but business goes on as usual. Such is the case of the airlines that serve the DSM International Airport. At the end of the year in 2004, ATA Airlines, which operated our Chicago Express service to Chicago’s Midway Airport, pulled out due to bankruptcy, a trend that would continue to wreak havoc and turmoil with the Airline Industry in the decade. But, DSM was very fortunate to continue a presence of most of the major legacy carriers: United, American, America West, Northwest, Delta (Comair), Continental (Express), and Midwest Airlines. Also in June of 2004, Allegiant Air signed on with DSM as a signatory carrier providing non-stop service to Las Vegas. Their service would continue through the decade as a presence of a low fare air carrier specifically geared to attract a niche market of popular destinations for Central Iowans.

2004 was a monumental year for the commercial airline business at the DSM International Airport with a record year of enplanements approaching the million passenger mark as the best year in commercial air service history. Allegiant continued to build on its offerings of destinations to a hungry Central Iowa community by adding an Orlando, Florida, nonstop service in May of 2005. Their presence had already solidified Las Vegas as the number one destination out of DSM. They would later add popular service to Tampa Bay in 2007.

In 2006, America West merged with US Airways and would be noted as US Airways for all future business. After the banner year of 2004, Commercial Air travel continued a boon nationwide and especially here at DSM with 2005-06, and then finally with 2007 being the 2nd best enplanement year in the Airport’s history. With the non-stop addition of Los Angeles, the continuation of Salt Lake City, and the brief addition of Cleveland, DSM peaked at a record-breaking number of 20 non-stops in 2008.

The Airline Industry, as many other industries and the country in general, have fallen on hard times and after a record-breaking pace of enplanements in the first six months of 2008, enplanements began to trail off in 2009. Ending with a total of enplanements second only to the end of the 2001 milestone year, which was the worst year in commercial air history with the terrorist acts of Sept 11th. Two more major airlines have merged as of 2008, Northwest into Delta Airlines, as airlines begin ways of positioning themselves to weather the storms of the up and down economy. DSM International is encouraged with news of Air Tran coming back to the Des Moines market after serving here briefly in the late 1990’s.

DSM now has another low fare airline in Air Tran to provide competitive pricing and new destinations as we look beyond 2010. We are optimistic that the best years for our Airport lie ahead of us and we and Central Iowa are ready to position the Airport as one of the best in the future.

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Believe it or not!

In 1966, the City of Des Moines established a separate Aviation Department. In 1982, the City established an Aviation Advisory Board which in 1993 would become a City Council appointed, seven member Board setting governing policy. In 1984, the Airport officially became a self-funding enterprise within the City and remains so to this present day.



Air Cargo History

A number of new airlines began serving Des Moines over the years.

Until the 1980’s, the vast majority of cargo and mail through the Airport was handled and moved in the cargo compartments of the passenger aircraft.  Beginning in the early 1980’s, the Airport began to experience the movement of cargo aboard aircraft dedicated to all cargo and freight.  Initially, all these cargo activities and aircraft, including companies such as SMB Stage Lines, Emery Worldwide, Orion Air, Federal Express, United Parcel Service and Airborne Express, were accommodated through, and adjacent to, the separate airline air freight buildings located on the east side of the airport, just south of the passenger terminal building.  As the air-freight business began to grow, Des Moines’ air cargo facilities quickly were outgrown.  In 1989, the Airport completed the construction of a 685,000 square foot aircraft apron for cargo aircraft on the south side of the Airport at a cost of $6,000,000.  The apron was designed for up to six DC-8 type aircraft in a power out configuration.  To support this new aircraft apron, in 1992 the Airport constructed and opened a new 11,000 square foot cargo building at a cost of over $1,000,000.  The building was quickly fully leased to United Parcel Service and Federal Express .  In late 1996, the south air cargo apron was slightly expanded at a cost of $500,000 and in 2002 was significantly expanded and lighted at a cost of over $9,000,000.  At the beginning of the 1980’s, there were just over 17,000 metric tons of air cargo being handled at the Airport.  By the end of the 1980’s, that had grown to 60,000 metric tons. By the end of 2000, that number had grown to over 113,000 metric tons.

On August 21, 2003, a $4.4 million check was presented to the DSM International Airport to fund the expansion of the South Cargo Apron to meet the future demands of cargo activity here at the airport. This would expand the cargo apron by 65% and build on DSM as the 37th largest cargo airport in the country making it a linchpin of the business plan for DSM in the future. With addition of a new 27,500 sq. ft. South Cargo Building in the Fall of 2006, DSM was making a long term commitment to cargo as a part of the airport’s future. The new cargo apron would cover 27- acres and be able to house up to twenty-three large jets at a time.

The DSM International Airport cargo handlers process 95% of the cargo needs for the State of Iowa. By the end of the fiscal year of 2005-’06, cargo activity exceeded 200 million pounds for the first time since 2002. By the end of the next fiscal year in June of 2007, it was up another 5% and we ended the year with a tally of 210,038,334 pounds of freight.

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Believe it or not!

The Des Moines International Airport has joined the ranks of America's leading airports -- a coveted position, in the top 100, it has held several times during its 75-plus years of service.


Passenger Terminal

The initial passenger terminal facilities at the Airport were completed in the mid 1930’s. They consisted of a 100 foot by 140 foot municipal hangar and an 80 foot by 128 foot United Airlines hangar.  A new passenger terminal, an eye-opening edifice of burnished aluminum and glass located on the east side of the Airport, was opened in 1950.  Renovations and expansion of that building have been ongoing since that time.  In 1959, the terminal building gained an addition and the open concourse was enclosed to shelter passengers in inclement weather.

In 2000, the Des Moines International Airport expanded again. Among the improvements was a new parking ramp for travelers. In the late 1960’s, the Airport had begun again to remodel and expand the passenger terminal.  Included in this expansion and renovation were: carousel baggage claim centers
; air conditioning; new ticket counters (plus expanded facilities for airlines); a news stand; gift shop; cocktail lounge; coffee shop; car rental insurance counters; and the replacement of the ground level boarding area with the second level boarding areas, which would become known as Concourse A and Concourse C.

By the mid-1980’s, renovation and expansion of the terminal building was again underway.  These improvements were highlighted with the installation of: all new airline counters; all new seating; carpeting of the concourses and portions of the main terminal area; expanded airline operating spaces; passenger boarding bridges installed at each second level boarding area; and all new, in-bound and out-bound baggage systems.

In 1998, the Airport completed a new 40,000 square foot baggage claim area at a cost of over $4.8 million.  By 2000, two expanded parking garages, totaling more than 1,900 parking spaces and costing over $20 million, had been completed along with; skywalks between the garages and the main terminal area; a new lobby area adjacent to the skywalk; extensive landscaping around the terminal building and the front roadway; and a remodeled and expanded restaurant and gift shop areas, both in the main terminal and on the concourse level.

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Believe it or not!

Today over a dozen airlines offer service through Des Moines, serving well over 1.9 million passengers a year.

Des Moines International Airport Parking Garage
Airport Agencies

The Airport has hosted a number of agencies and business over the years.  One of the largest and longest standing such agencies has been the Iowa Air National Guard.  The Iowa Air National Guard has been a proud resident of the Airport for over 60 years.  Officially known as the 132nd Tactical Fighter Wing, the unit has long been recognized as one of our country’s finest Air Guard organizations.  Early efforts to locate an Air Guard unit in Des Moines were led by a citizen’s committee, which was formed in May 1940, to arrange for construction of an aircraft hangar and armory building at the Des Moines Airport.  This non-profit committee consisted of local business, civic and military leaders.

Through the work of this committee, which included conferences in Washington D.C. and design and financing of the project, an Air Corps Squadron for Des Moines was authorized by President Franklin D. Roosevelt in January, 1941.

Recruiting of members for the new unit began the following month.  The 124th Observation Squadron was organized on February 25, 1941, with an allotted strength of 31 officers and 116 enlisted personnel.  In September of 1941, the squadron was called to active service during World War II.

After the war, the 124th was combined with the 132nd Fighter Group in an extensive re-organization of the Air Guard and these units became the 132nd Fighter Wing.  The Wing was again called to active service during the Korean conflict and returned to State control in January, 1953. The early 1950’s arrival of the “Jet Age” in military aviation had a dramatic impact on the Air Guard and the Des Moines Airport.  Due to the pending arrival of F-80 Fighter Jets at the Air Guard, over one million dollars of federally funded improvements were added to the Airport.  The work included the addition of 1,800 feet to the main runway and 3,480 feet of taxiways to accommodate the Guard's Fighter Jets.  These improvements facilitated the arrival of commercial jet service in Des Moines.  Between 1962 and 1974, additional Airport improvements were made on behalf of the Air Guard to include: runway drains; 1,500 foot runway; 1,859 foot taxiway; 150 foot blast pad; 650 foot overrun; 3,900 foot overlay; runway overrun; and the visual approach slope indicator system.  As the Airport has modernized, so has the Iowa Air Guard.  Today, the 132nd Tactical Fighter Wing flies the F-16 Fighting Falcon, a modern front-line fighter.  Since the beginning of the 124th Observation Squadron back in 1941 until today, this unit has been assigned 22 different types of aircraft.  The 1,300 plus men and women of the 132nd are an integral part of the Air National Guard and Tactical Air Command structure.  They maintain a strong and ready force capable of worldwide deployment. They have also been involved in all of the Mid-East conflicts to the present Iraq War.

Other long-standing business on the Airport includes; United Airlines; Des Moines Flying Service (known as Signature Flying Service today); and Elliott Flying Service.  Today, approximately 70 different agencies and businesses are on the Airport and employ, excluding the Iowa Air National Guard, over 1,500 people.  The Airport and the businesses on the Airport, provide an annual economic impact of over $182 million to Des Moines and central Iowa.

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DSM from 2003 to Present-

In 2003, DSM introduced Wireless Internet capabilities for its passengers and visitors. Day to day chores had to be accessed, even if you were in transit from airport to airport. It was the celebration of the 100th Anniversary of Flight and DSM joined in with bringing the National Air Tour to Des Moines with 40 vintage aircraft from the Golden Age of Flight on display. The tour was a recreation of the original 1932 tour sponsored by Ford Motors to promote civil aviation.

In 2004, the Airport opened another parking option for long term passengers and it was heralded as the best airport parking deal in the Midwest. Airport 2 offered $4 per day parking. With the pending election and Iowa being the nation’s first stop on the political trail with the Iowa Caucuses, the airport was a bustle of activity with candidates frequenting the facility. With the introduction of a new identifier (logo) DSM christened a new era of being a key player of Des Moines’ economic development. The marketing initiative, “Do the Math” campaign was implemented to educate Iowa travelers of the advantages of flying closer to home.

At the conclusion of 2004, DSM had a new TSA Federal Security Director and in 2005, the present Aviation Director, Craig Smith, came on board with high expectations for the future of DSM. The completion of both runway surfaces for the two 9,000+ ft. runways insured that air operations would run more efficiently, and that air traffic could be rerouted to gain advantages in wind and minimize air disturbances for nearby neighbors. The education process of how the airline business works moved into the next transition by explaining the advantage of “enplanement power” and that patronizing your local airport will pay big dividends in future air service. DSM and Central Iowans were enjoying the fruits of beating the system with expanded air service to new markets and record-breaking passenger activity of nearly 2 million total passengers in 2004.

The $3.4 million Stem (the area that connects the landside terminal to the concourse-gate area) project was completed in the fall of 2006. Total, 18,000 sq. ft. were added to widen the stem and increase passenger flow through the security checkpoint (passenger screening) to the sterile area of the concourse and airline gates for departures/arrivals. The addition of two more passenger lanes would make DSM passenger waiting times one of the quickest throughputs in the country. Also in 2006, with the expansion of the cargo apron on the airport’s south side, DSM was picked as the destination airport for the 2006 Cessna Airlift. The airlift brought athletes from all over the country to participate at the Special Olympics (which was held in Ames that year). The volunteer effort would bring more than 1,800 athletes to Central Iowa and tax our operations by having a landing or takeoff every 60-90 seconds. DSM was praised by Cessna for a successful event which brought our airport to the operations level of a Chicago or Kansas City air operations pace.

Also in 2006, as a sign of the times and better service to our customers, a cell phone lot was added just southeast of the parking ramp. The lot would provide parking for people picking up family/friends coming into DSM. A new K-9 unit of explosive sniffing dogs was added to the police unit for better security and safety to passengers. The dog’s keen sense of smell could detect explosives in baggage and on a person, eliminating the need for more expensive equipment purchases that were less consistent. New state-of-the-art FIDS boards were added for more up-to-date status of incoming and outgoing flights. A new Ambassador program was started in 2004-05 with “roaming information helpers” walking the terminal to assist passengers with common airport questions.

In 2007, the Concourse restaurant and gift shop were expanded. The 6,200 square ft. Capital City Brew Pub and the 2,358 sq. ft. Capitol Marketplace opened with a ribbon-cutting ceremony. The brew pub featured a sports bar atmosphere and a full-service menu. A robust seating capacity for 180 contented passengers enabled them to enjoy big screen TV’s and the opportunity to try some of Iowa’s best microbrews from local breweries. The new gift shop space allowed for expansion of Iowa-based product lines and a full range of Iowa collegiate tailgating apparel.

The year of 2007 was also the 75th Anniversary of the Des Moines International Airport. An Open House and Aviation Exposition was a popular draw for local residents and patrons of the airport that summer. New amenities and services like the children’s play area sponsored by Casey’s, and massage therapy for weary travelers were also opened. The Airport Board, which was formed in 1982, elected Chairman Jim Erickson to replace the only chairman they ever had since its inception, John Fitzgibbon. Fitzgibbon’s contributions to the airport were legendary as his leadership guided the airport through some incredibly tough years following 9-11into the best years in 2004-07, and his thumbprint on new acquisitions like the parking ramps were well noted.

In 2008, one of the original Fixed Based Operators, Elliott Aviation, opened a huge new hangar (62,476 sq. ft. with 4 large aircraft bays) and regional office headquarters on the north side of the Airport. This partnership with DSM solidified our commitment to General Aviation (GA) for the future and coincided with the northeast service road completion to connect the airport to most of the GA hangars on the north side of the Airport.

The 2008 Iowa Caucuses again were the flagship for the nation’s major election that year and DSM hosted the candidates, the press corps, and the nation admirably well by putting our best foot forward. Many media giants reported the efficiency and perfection that DSM maintained in getting them in and out of Des Moines.

The Aviation Department did some renovations of their own in 2008 with moving the Airport Operations Center to the basement of the Terminal along with re-modeling most of the main administration offices on the 2nd floor of the air terminal. Air carriers began to position themselves for better customer service with Delta and Northwest merging into the world’s largest airline (Delta). DSM introduced a new customer service tool on their website, airfarewatchdog.com, to offer customers a chance to track the best fares for popular destinations out of the airport.

In 2009, Mesaba Airlines opened a new 75,000 sq. ft. primary maintenance hangar on the south side of the Airport to support their regional jet fleet. DSM was unanimously selected for the location of the facility because we were the launch center for regional jets flying daily into their three regional hubs in Minneapolis, Detroit, and Memphis.

Concourses A and C were remodeled to make the DSM experience more appealing to passengers. As a part of the remodel, all the gates were equipped with a new Common-use System which would allow for interchanging of gate service for all the airlines and more flexibility in operations. The common-use system also would allow for passengers to be able to check-in for a flight at any of the common-use kiosk on the landside terminal level, bypassing the airline counters if they didn’t have baggage to check.

Other helpful and thoughtful changes included moving the Information Booth staffed by the Des Moines Convention and Visitors Bureau volunteers from baggage claim to a more visible and high-traffic area in the middle of the air terminal.

Finally, DSM was proud to take part in honoring our World War II veterans by helping with the four Honor Flights that flew the Iowa heroes to Washington DC to view the memorial built in their honor, plus the other memorials in the US Capitol.

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Ready For Tomorrow What started out as a sideline business for airmail planes has grown to giant proportions with modern, passenger terminal facilities, two full service runways, air cargo facilities, general aviation facilities, a military base ready to meet the aviation needs and challenges for central Iowa well into the 21st Century.

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Here are some picture downloads you can print of DSM:

United Regional Jet - Air Wisconsin

American Airlines RJ - American Eagle

F-16 Fighter Jets - 132nd IA Air National Air Guard

Allegiant Air - MD83 Jet

Northwest Airlines - NWA320 Air Bus

Midwest Airlines

The DSM International Terminal / Terminal South End

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